Shipping policy
Last updated: April 15, 2026
At Glenoxe Beauty, we are committed to delivering your order as quickly and safely as possible.
We offer free shipping on all orders.
Processing Time
Orders are typically processed within 1–3 working days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Estimated delivery time is 7–15 working days from the date your order has been shipped. Delivery times may vary depending on your location, courier delays, customs clearance, or peak shopping periods.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, where available.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.
Delays
While we do our best to meet estimated delivery times, delays may occasionally occur due to factors outside our control, including carrier issues, weather conditions, customs processing, or high order volumes.
Lost or Missing Packages
If your package appears to be lost or has not arrived within the expected delivery window, please contact us at info@glenoxe.com so we can investigate further.
Contact
If you have any questions about your shipment, please contact us at info@glenoxe.com.
Company Name: VDB LIMITED
info@glenoxe.com
71-75 Shelton Street London
17161705